RIVA®WAY is a dynamic, multi-lingual, self-service solution that allows vistors in hospitals, parks and college campuses to provide information and direction to visitors. Touch-screen option and audio greeting provides a user friendly and easy way to to use this application.

Live Remote Assistance

The greatest feature allows remote live conversation with staff located anywhere in the world. The staff can communicate via live audio/video or text messaging for the hearing impaired. The staff has ability to print out directions, badges or receipts remotely. And because the call is made with live video, staff can engage the vistor "face to face".

Automated Visitor Management

RIVA®WAY solutions are customer facing self-service applications that allow your business to deliver fast, improved service using technology that gives you the tools to do more with less. The key component of RIVA®WAY is the right mix of virtual and personal service. Self-service when you want. Live assistance when you need!