RIVA®VR
Solutions have revolutionized the customer facing self service aspect of self delivery,
from visitor management to patient self check-in. Whether it is about delivering services
at a stand alone station or a network of stations- RIVA® does it all. Stations can be located
in one place or spread around the world. The solutions can be custom integrated with any application
to meet any business need.
Live Remote Assistance
The greatest feature allows remote live conversation with staff located anywhere in the world. The staff
can communicate via live audio/video or text messaging for the hearing impaired. The staff has ability to
print out directions, badges or receipts remotely. And because the call is made with live video, staff can engage
the vistor "face to face".
Automated Visitor Management
RIVA®VR solutions are customer facing self-service applications that allow your business to deliver fast,
improved service using technology that gives you the tools to do more with less. The key component of RIVA®VR
is the right mix of virtual and personal service. Self-service when you want. Live assistance when you need!
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